Before Your Visit

Before your visit, kindly review the following policies and information to reduce any confusion and address potential questions.

Booking

All appointments require a credit card for the reservation of your treatment. Rest assured, you will not be charged until the end of your treatment.

Cancellations & Rescheduling

We understand that life happens. If you need to cancel or reschedule, we kindly ask for, at least, 48 hours notice.

Cancellations or changes made with less than 6 hours notice may incur a 50% service fee
No-shows will be charge the full service amount

This ensures we can offer your appointment time to another guest who may be waiting

Location & Parking

We are located inside The Hilo Lagoon Center, suite #241

2 hour Guest Parking is located under the solar awning located on the left side as you turn in and 1 hour Guest Parking is located along the upper lobby area.

If you park under the solar awning, a freight elevator is located on the bottom right side of the building that will take you directly to the 2nd floor.
If you park along the upper lobby area, we are located past the lobby and to the right hallway.
Call or text (808) 987-9660 if you cannot locate us